Penta Mobile Phones are available at Udma, kalanad and Perdala Post Offices in Kasaragod District

   Department of Posts ( DOP)  in  association with  Pantel Technologies  Pvt. Ltd  (PTPL) -established ICT Products Company, will  sell  PF 301 Bharat Phone'.

PF 301 Bharat Phone have a large 2.8 inch screen size and built in internet Access with 1999 minutes free talk time on BSNL networks. The large screen size and the inbuilt internet Explorer APK makes the device ideal for Mobile banking and e-governance applications.

MRP of the phone is Rs.1999/- inclusive of service tax and Education cess.

Booking Process

Booking and sale of the device will be done through Post Office counter.  In case of outright sale, customer can pay Rs.1999/in the Post Office and taken delivery on the spot. . If stock is not available, customer can deposit Rs.500/- in the Post Office as a non-refundable booking amount and remaining amount of Rs. 1499/- will be paid by  the  customer at the time of taking delivery.

All data related to sale/booking of device will be fed by the Post Offices PTPL CRM application software.   PTPL will-p ate User ID for each Post Office for operating CRM application software.  This process would   be reviewed at the time of rollout of IT project of the Department.

PTFL CRM application software will generate printed bill/ receipt against sale or collection of booking amount of Rs.500/- for handing over to the customer against sale/booking.

After receiving the booking information from CRM, PTPL GSA (General Sales Agent) will dispatch mobile phone in next 24 working hours.

In case company fails  to replenish the stock or fails  to address  the delivery  within   the  lock  in  period  for which  customer has paid  advance, customer will be intimated by the  PTPL customer care centre.

Customer will have the right either to extend delivery time or seek cancellation and   refund.  Department can then refund advance to customer with no deduction.  Department will get Rs.50/- as handling charges in such a case for closing the transaction from the company.

In case of over delayed refund and customer insistence to seek compensation, company will pay 1.5% interest per month to the customer.

   Delivery of Products and payment to the company

In the case of advance booking, on receipt of Stock, Post Office will intimate the customer to take delivery of the Phone within 15 days.

In Kasaragod District phones are available at Udma, Kalnad and Perdala Post Offices.